Utility billing for the City of Tampa is the responsibility of the Revenue and Finance Department's Utility Accounting Division. Most of the City's utility customers receive a consolidated monthly bill for three utility services--Water, Wastewater and Solid Waste. The average residential bill is $65-$70. The Division reads over 135,000 water meters bimonthly in a 110 square mile service area, and prepares and mails bills monthly. Estimated Fiscal Year 2006 billings are $194 million. Statistics accurate as of 07/13/2006.

The Division handles all service requests for our customers.  Many of these requests can be handled online, including:

• turning on utility service
• turning off utility service
• high bill inquiries

Our friendly Customer Service Section responds to all customer billing inquiries, and you can also look up your utility account online using our new Bill Inquiry system. The following three links will help you pay your utility bill:

• Automatic Electronic Utility bill payment - to obtain an application for this new service
• Bill inquiry and payment - to pay your utility bill online with Visa or MasterCard
• Payment Locations - to find out the locations of our utility bill collection agencies

The Credit Section performs delinquent account collection activities.  Call (813) 274-8811 for further information or you may also reach us via our Customer Service Center.